论文标题
让我们谈判!谈判对话系统的调查
Let's Negotiate! A Survey of Negotiation Dialogue Systems
论文作者
论文摘要
谈判是人类交流中的关键能力之一,最近对谈判对话系统产生了复兴的研究兴趣,该研究的目标是使能力能够有效地帮助人类解决冲突或达成有益协议的能力赋予能力。尽管在谈判对话系统中进行了许多探索,但迄今为止,对这项任务的系统审查仍然显着。为此,我们旨在通过审查谈判对话系统的新兴领域的当代研究来填补这一空白,涵盖基准,评估和方法论。此外,我们还讨论了潜在的未来方向,包括多模式,多方和跨文化谈判场景。我们的目标是为社区提供有关谈判对话系统的系统概述,并激发未来的研究。
Negotiation is one of the crucial abilities in human communication, and there has been a resurgent research interest in negotiation dialogue systems recently, which goal is to empower intelligent agents with such ability that can efficiently help humans resolve conflicts or reach beneficial agreements. Although there have been many explorations in negotiation dialogue systems, a systematic review of this task has to date remained notably absent. To this end, we aim to fill this gap by reviewing contemporary studies in the emerging field of negotiation dialogue systems, covering benchmarks, evaluations, and methodologies. Furthermore, we also discuss potential future directions, including multi-modal, multi-party, and cross-cultural negotiation scenarios. Our goal is to provide the community with a systematic overview of negotiation dialogue systems and to inspire future research.