论文标题
RoseMatcher:确定用户评论对应用程序更新的影响
RoseMatcher: Identifying the Impact of User Reviews on App Updates
论文作者
论文摘要
$ \ textbf {context} $:移动应用程序的发布计划已成为一个积极研究的领域,大多数研究以Apple App Store中的发行说明为中心,并通过Apple App Store中的发行说明进行分析,并通过问题跟踪器跟踪用户评论。但是,这些发行说明与App Store中的用户评论之间的相关性仍在研究中。 $ \ textbf {objective} $:在本文中,我们介绍了$ \ textit {RoseMatcher} $,一种新颖的自动方法,可将相关用户评论与应用程序发行说明匹配,并以高信心识别匹配对。 $ \ textbf {方法} $:我们从Apple App Store中的5个移动应用程序中收集了944个发行说明和1,046,862个用户评论,作为研究数据,以评估$ \ textit {RoseMatcher} $的有效性和准确性,并对匹配的Pairs进行了深入的内容分析。 $\textbf{Results}$: Our evaluation shows that $\textit{RoseMatcher}$ can reach a hit ratio of 0.718 for identifying relevant matched pairs, and with the manual labeling and content analysis of 984 relevant pairs, we identify 8 roles that user reviews play in app updates according to the relationship between release notes and user reviews in the relevant matched pairs. $ \ textbf {结论} $:我们的发现表明,应用程序开发团队和用户都密切关注发行笔记和用户评论,发行说明通常会解决功能请求,错误报告和投诉,以及用户评论提供正面,负面和建设性的反馈。总体而言,该研究强调了应用程序开发团队和用户之间在移动应用程序发布计划中进行沟通的重要性,相关的评论倾向于在发行说明发布前后的短时间内和之后提出相关的评论,而发行说明的后期时间间隔和用户评论的平均时间间隔约为一年。
$\textbf{Context}$: The release planning of mobile apps has become an area of active research, with most studies centering on app analysis through release notes in the Apple App Store and tracking user reviews via issue trackers. However, the correlation between these release notes and user reviews in App Store remains understudied. $\textbf{Objective}$: In this paper, we introduce $\textit{RoseMatcher}$, a novel automatic approach to match relevant user reviews with app release notes and identify matched pairs with high confidence. $\textbf{Methods}$: We collected 944 release notes and 1,046,862 user reviews from 5 mobile apps in the Apple App Store as research data to evaluate the effectiveness and accuracy of $\textit{RoseMatcher}$, and conducted deep content analysis on matched pairs. $\textbf{Results}$: Our evaluation shows that $\textit{RoseMatcher}$ can reach a hit ratio of 0.718 for identifying relevant matched pairs, and with the manual labeling and content analysis of 984 relevant pairs, we identify 8 roles that user reviews play in app updates according to the relationship between release notes and user reviews in the relevant matched pairs. $\textbf{Conclusions}$: Our findings indicate that both app development teams and users pay close attention to release notes and user reviews, with release notes typically addressing feature requests, bug reports, and complaints, and user reviews offering positive, negative, and constructive feedback. Overall, the study highlights the importance of the communication between app development teams and users in the release planning of mobile apps, with relevant reviews tending to be posed within a short period before and after the release of release notes, with the average time interval between the post time of release notes and user reviews being approximately one year.