论文标题

了解电子商务推荐系统中的回声室

Understanding Echo Chambers in E-commerce Recommender Systems

论文作者

Ge, Yingqiang, Zhao, Shuya, Zhou, Honglu, Pei, Changhua, Sun, Fei, Ou, Wenwu, Zhang, Yongfeng

论文摘要

个性化建议使用户有效地访问利益的内容。当前对推荐系统的研究主要集中在与用户兴趣的适当项目相匹配。但是,缺少重大的努力来了解这些建议如何影响用户的偏好和行为,例如,是否以及建议如何导致\ textit {echo chambers}。在研究在线媒体和社交网络系统中的现象方面已做出了广泛的努力。同时,人们越来越担心推荐系统可能会导致由于项目暴露范围而导致用户利益的自我强化,这可能是回声室的潜在原因。在本文中,我们旨在分析阿里巴巴淘宝市的回声室现象,这是世界上最大的电子商务平台之一。回声室是指用户兴趣通过反复接触相似内容来增强用户兴趣的影响。根据定义,我们通过两个步骤检查了回声室的存在。首先,我们探讨了用户兴趣是否已得到加强。其次,我们检查加固是否是由于相似内容的暴露而导致的。通过鲁棒指标,包括集群有效性和统计意义,我们的评估得到了增强。实验是在由用户点击,购买和浏览阿里巴巴汤夫(Alibaba Taobao)浏览日志组成的真实世界数据的广泛收集中进行的。有证据表明,用户点击行为中回声室的趋势,而用户购买行为则相对缓解。结果的见解指导了现实世界电子商务系统中建议算法的完善。

Personalized recommendation benefits users in accessing contents of interests effectively. Current research on recommender systems mostly focuses on matching users with proper items based on user interests. However, significant efforts are missing to understand how the recommendations influence user preferences and behaviors, e.g., if and how recommendations result in \textit{echo chambers}. Extensive efforts have been made in examining the phenomenon in online media and social network systems. Meanwhile, there are growing concerns that recommender systems might lead to the self-reinforcing of user's interests due to narrowed exposure of items, which may be the potential cause of echo chamber. In this paper, we aim to analyze the echo chamber phenomenon in Alibaba Taobao -- one of the largest e-commerce platforms in the world. Echo chamber means the effect of user interests being reinforced through repeated exposure to similar contents. Based on the definition, we examine the presence of echo chamber in two steps. First, we explore whether user interests have been reinforced. Second, we check whether the reinforcement results from the exposure of similar contents. Our evaluations are enhanced with robust metrics, including cluster validity and statistical significance. Experiments are performed on extensive collections of real-world data consisting of user clicks, purchases, and browse logs from Alibaba Taobao. Evidence suggests the tendency of echo chamber in user click behaviors, while it is relatively mitigated in user purchase behaviors. Insights from the results guide the refinement of recommendation algorithms in real-world e-commerce systems.

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